Customer Service

The Orchid delivers seven days a week and as far afield as South Otago and into Central Otago given sufficient notice. In Dunedin City and environs we run four deliveries Monday to Friday, two on a Saturday and one late morning delivery on a Sunday. Special Days such as Valentine’s Day and Mother’s Day we increase our delivery schedule accordingly. Most deliveries can be carried out within 24 hours, but occasionally may be longer if a rural delivery or under exceptional circumstances. Please contact us for advice regarding out of town deliveries. Please note, we do not deliver on Christmas Day, Boxing Day, January 1^st, January 2^nd, Good Friday or Easter Sunday. All other deliveries on Public Holidays will incur a surcharge, please inquire for rates.

Delivery Costs:

City Zone

Mon – Fri $15.00 includes the following suburbs:

• Abbotsford Bay, Andersons Bay
• Balaclava, Balmacewan, Belleknowes, Bradford, Brockville, Burkes, Burnside
• Caversham, Challis, City Central, Collinswood, Company Bay, Concord, Corstorphine
• East Taieri
• Fairfield
• Glenpark, Glenleith, Glenross Gardens
• Harwood, Helensburgh, Halfway Bush, Highcliff
• Kaikorai, Kenmure, Kensington Kew
• Lookout Point, Leith Valley
• Macandrew Bay, Maori Hill, Mary Hill, Maia, Mornington, Mosgiel, Musselburgh
• North East Valley, Normanby
• Opoho
• Pine Hill
• Roslyn, Roseneath, Ravensbourne
• Shiel Hill, St Clair, St Kilda, St Leonards

Outer 1 - $20.00

• Allanton, Broad Bay, Careys Bay, Milburn, Port Chalmers, Sawyers Bay, Waitati, Warrington, West Harbour, Three Mile Hill

Outer 2 - $25.00

• Doctors Point, Evansdale, Flag Swamp, Karitane, Middlemarch, Milton, Momona, North Taieri, Ocean View, Palmerston, Pleasant Valley, Waikouaiti, Wingatui

Outer3 - $30.00

• Past Aramoana, Harrington Point, Lawrence, Lee Stream, Long Beach (R), Macraes Flat, Otakau, Outram, Portobello, Wyllies Crossing

Restricted, may require 2 days delivery - $35

• Kuri Bush, Lake Mahinerangi, Taieri Mouth, Waihola, Whare Flat

Some rural Deliveries may require two days notice, contact us for further details.

• Sat:$15.00, Mosgiel, Limited Outer Area Deliveries $20.00
• Sun: $15 minimum depending on location, city suburbs only

We are a member of the International florists group, Interflora and as such can deliver flowers to most countries of the world and to most places in New Zealand.

There is a $15.30 Interflora fee for orders delivered in New Zealand over and above the flower and delivery cost and some Rural Deliveries may incur an additional delivery charge.

Contact us to confirm details.

Our Terms and Conditions of Sale can be found here.

You can contact us here.